FAQ

"How do I contact you to ask a question?”​
The best way to contact me is to e-mail me at core.onlinecoaching@gmail.com or via this form.
I will reply within 48 hours of receiving it.
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“How do payments work?”
Once you sign up, you will receive information regarding the payment,
and will be redirected to the payment website.
You can choose from three options: card payment, PayPal or bank transfer.
For the ongoing plans, every payment has to be settled at least seven days before the end of the current plan to ensure continuity.
 
“What if I don’t know how to perform an exercise included in the workout?”
(Applicable to Pilates/Running Coaching Plans)​
Online Coaching Plans: 
All your check-in calls are meant to clarify any doubts and confusion.
However, if you stumble upon an exercise we have not discussed and you are not familiar with, do not try to attempt it on your own. It's better to skip one exercise than to forcefully perform it incorrectly, as that may lead to injuries. Make sure you remember the exercise (you can note it down, or mark it in your training program notes), and we will discuss it during our next call/chat/e-mail.

Online Programs/Challenges/Courses:
Feel free to send me an e-mail or book a consultation call to clarify any doubts.
 
“Do I need to be a member of a gym?”
No, you do not need a gym membership. However, if at any point in the program, you would like to become a member of a local gym/fitness club, I will be more than happy to help you with your choice and any explanations necessary.
 
“Do I need to purchase any equipment?”
The purchase of the equipment will mainly depend on your goal and program. If at any point an additional equipment would be required, we will discuss it and plan accordingly to your goals as well as your budget.
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“Do I need to download any software?”
Online Coaching Plans:
The only thing you need is a Gmail account and Google Drive access
You can also use the desktop version or the phone app.
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“How strict does my diet need to be?”
Any nutrition plan will be adjusted according to your lifestyle and preferences.
You need to be ready to make certain sacrifices, but I never plan strict diets and I never restrict my clients from eating what they like. As far as you are honest with me, I am pretty sure we can find a sustainable way of eating, which will also keep you and your tummy happy and satisfied.
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“Can I still drink alcohol on your program?”
Yes, you can, although I would encourage you to minimize the intake as much as possible and avoid drinking before and after the training session.
Reducing the amount of alcohol will not only decrease the calorie intake but will also help your body rest and recover.
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“How do I track my food intake?”
The nutrition coaching plan is fairly easy to follow and does not require any additional devices/software.​
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“I am a man. Can I still join your programs/challenges?”
Of course, you can! Although I work primarily with women, I did and still do have a significant number of male customers. 
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“Is there a cancellation policy?/Can I get a refund?”​
If you are unhappy with the program, and I will not be able to offer proper adjustments, you can choose to discontinue the training at any point in time.
I have a strict no-refund policy, however, as my goal as a trainer is to have you succeed.
My program is for people who are willing to make the necessary changes to reach their desired results.


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